Yes, we offer comprehensive design services. Whether you have a rough sketch, a detailed concept, or just an idea, our team of skilled designers can help bring your vision to life in a 3D printable format.

STL (Stereolithography): One of the oldest and most widely used file formats in 3D printing. STL files represent the surface geometry of a 3D object without any color or texture information. They are used by a broad range of 3D printers and 3D printing services.

OBJ (Object File): Another popular format that, unlike STL, can include color and texture information, making it suitable for more detailed models. OBJ files are commonly used in both 3D printing and graphic design.

AMF (Additive Manufacturing File): An XML-based format that includes more advanced features than STL, such as support for color, materials, and constellations. AMF files are designed to offer a richer set of information for 3D printing but are not as widely supported as STL files.

3MF (3D Manufacturing Format): Developed by the 3MF Consortium, 3MF aims to overcome the limitations of other formats by including comprehensive information such as colors, textures, materials, and printer-specific metadata. It's gaining support across the industry for its ability to handle complex data in a single file.

G-Code: Not a 3D modeling file format per se, but the final output that most 3D printers use. G-code contains detailed instructions for the printer, such as movement, speed, temperature, and other parameters. Typically, an STL or OBJ file is converted into G-code using slicer software, which prepares the model for printing by dividing it into layers.

STEP/STP (Standard for the Exchange of Product model data): Used primarily in the CAD industry for exchanging 3D data between different software programs. STEP files can be more complex and contain precise geometric and manufacturing data, making them suitable for industrial applications.

VRML/X3D: Formats used for applications that require color printing. VRML (Virtual Reality Modeling Language) and its successor X3D can store detailed color information, making them suitable for full-color 3D printing, though they are less commonly used than other formats.

These file formats represent the spectrum of complexity and information detail that can be used in 3D printing, from basic shapes to detailed models with color and texture. The choice of format often depends on the requirements of the specific print job and the capabilities of the 3D printer being used.

The more details, the better. Descriptions, sketches, dimensions, and any specific requirements will help our designers understand your needs. If you have any preferences for materials or printing methods, please include that information as well.

How do you ensure the confidentiality of my project and designs?

We take your intellectual property rights and confidentiality seriously. To safeguard your designs and information, we implement strict confidentiality protocols throughout our process, including non-disclosure agreements (NDAs) upon request. Our team is trained in IP protection best practices, ensuring that your project details remain secure from start to finish.

Can I request a Non-Disclosure Agreement (NDA) before submitting my designs?

Absolutely. We encourage and readily accept NDAs to provide our clients with peace of mind. You can request an NDA before sharing any project files or sensitive information with us. Our standard NDA can be tailored to meet specific requirements, ensuring a mutual understanding and protection of your intellectual property.

Who has access to my files and designs once I submit them?

Access to your files and designs is strictly limited to essential personnel directly involved in your project. Our access control policies ensure that only authorized team members who need to handle your designs for the purposes of quoting, planning, and production can access them. We conduct regular training to reinforce the importance of confidentiality and IP protection within our team.

How are my files and designs stored and protected?

Your digital files and designs are stored on secure, encrypted servers with access controls and regular backups to prevent data loss. We use industry-standard encryption and firewall technologies to protect your information from unauthorized access or breaches. Following the completion of your project, we adhere to best practices for secure file destruction or return all files upon request.

What happens to my files after my project is completed?

Upon project completion, we can either securely delete all associated files from our systems or return them to you, based on your preference. We ensure that any physical prototypes or remnants are also handled according to your directives, whether that means returning them, securely storing them for future use, or destroying them.

How do you handle IP rights and ownership of the designs and final products?

The intellectual property rights and ownership of the designs and final products remain with you, the client. We do not claim any ownership over the designs or finished products produced through our 3D printing services. Any IP generated during the process is typically assigned to the client, subject to any agreements made prior to the start of the project.

Do you have a protocol in place for suspected IP infringement or data breaches?

Yes, we have a comprehensive protocol for responding to suspected IP infringements or data breaches, including immediate investigation, containment measures, and notification procedures. We take swift action to address any issues and work closely with our clients to resolve them effectively, ensuring minimal impact and enforcing corrective measures to prevent future occurrences.